New! For Contractors working within the LFD District:
Knox-Box Installation Guidelines
Why Use a Knox-Box?
Time is of the essence when responding to emergencies. During a fire alarm, firefighters need to gain access into a structure as quickly as possible to determine if a problem exists. When no one is on site to let the firefighters in, entry is delayed. In the past, fire departments would typically wait for a subscriber to respond after conducting an external scan of the building. If a subscriber was not available or delayed, crews would forcibly enter the building at the cost of the building owner.
To download a PowerPoint presentation on the overview of the Knox-Box System, Click the following link,
Knox-Box Training Presentation
This secure box is fastened to the exterior of the structure and contains the keys to enter the building. The fire department carries one master key that fits all of the lock boxes in the district. Obviously, this makes entry into the buildings much quicker to determine if a problem exists.
*Keep in mind that if a fire is detected at the building, the firefighters will gain entry the fastest way possible,
(most likely not with a key).
The Lyons Fire Department has been using a lock box system within our district for decades. The vendor we use is the Knox Company, makers of the Knox-Box.
The LFD has established the following guidelines to assist contractors building within our district in the procurement and installation of the Knox-Box:
Knox-Box Procurement
By Phone:
Call the Knox Customer Service at 866-625-4563. Make sure you tell them the fire department is Lyons.
Applications may also be picked up in our Business Office at Station 1, located at 23 Water Street. See the On-Duty Driver during normal business hours.
*According to the Knox Company, orders are usually processed in 7 working days. Rush delivery is available.
Knox-Box Installation
Generally speaking, the box should be installed in a location that is readily visible and accessible to the responding firefighters. Boxes should be mounted about chest height in an open space without obstructions. They should also be mounted nearest the main-point of entry on a solid surface. Questions regarding installation can be referred to the fire department. Contact our business office at 315-946-4852 and a Chief Officer will return your call as soon as possible.
Securing the Knox-Box
Contact the business office during normal business hours at 315-946-4852 and let the Driver know that the box is ready to be closed up. Please leave a point-of-contact and phone number so a member of the fire department can schedule a time to secure the box.
Questions
Any questions regarding the purpose, procurement, installation, or closing of the Knox Box should be referred to the Fire Department business office at 315-946-4852. A Chief Officer will return your call as soon as possible.
Questions specific to the Knox-Box design or hardware installation should be referred directly to Knox Customer Service at 866-625-4563.